SHIPPING & RETURNS

We value your business and consider your satisfaction with our products as top priority. For hygiene and safety reasons we do not accept returned, refunds or exchanges of any product unless it has been a mistaken product sent or defective by 4Elementum. Email us for additional questions at info@4elementum.com

Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase. We offer a 30-day money-back guarantee for products purchased on 4elementum.com 

Is it easy to return items?

Yes! Once your return is authorized, you'll receive step-by-step instructions along with a prepaid shipping return label via email.

How soon will I get my refund? 

Once your item(s) are received, refunds are typically processed within 10 days

Shipping

All orders are processed and shipped within 3-5 business days when items are in stock at the time of purchase. For orders placed on the weekends and holidays, processing will start the next business day. We will not be held responsible for orders returned due to failure delivery, multiple delivery attempts, and insufficient or incorrect address. If you provided the wrong shipping information, please contact us immediately via email at info@4elementum.com and we will reply your request within 24 hours.

Want Express shipping or 2nd day delivery?
Simply contact us and we will be gladly to assist you. Costumer will pay these shipping methods.

Shipping Internationally?
All worldwide orders will have to contact us directly at info@4elementum.com for shipping, pricing, and tracking information of package.

How do I modify a wrong shipping address?
Simply notify us within less than 24 hours of purchasing by email at info@4elementum.com to modify your order. Although, once the item has been shipped no cancelation can be done and neither a refund will be provided. Remember all sales are final.